Advanced Meter Reading (AMR) provides valuable insights into your energy usage patterns, allowing you to identify areas of inefficiency and make informed decisions to optimise your energy consumption. Within your portal you can understand your energy habits, actively work towards reducing waste, lower costs, and contribute to a more sustainable energy economy
AMR, where billing accuracy reaches new heights. These devices automatically capture your meter readings and transmit the data to us. This ensures that your bills are based on actual consumption, free of uncertainties or surprises.
In line with the government's commitment to creating a sustainable energy economy, we are proud to support the mandate to install AMR meters by the end of 2025.
Providing dedicated Site Contacts can significantly improve and speed up the booking and installation process, as they will act as the direct link between our 3rd party installers and your site.
By having someone on-site who is familiar with the existing metering location and setup we can ensure our engineers are able to identify the requirements and gain access to the site at a time convenient for you.
*All installs are carried out by 3rd party agents and therefore your details will be passed on to them.
When you complete an online form or contact the Brook Green Supply team letting us know you would like an AMR Meter, the information will be sent directly to our Metering Team.
After a few eligibility checks have been carried out, we will pass your information to one of our agents/installers. They will then arrange to contact you to book an appointment in around 2-3 weeks.
When our installer contacts you to arrange the booking, you will be asked some questions about the site and your current meter. They will also run through some important information for you to consider ahead of the booking.
To complete the meter exchange, there may be some downtime required to your electricity supply. This will be kept to a minimum in order to avoid disruption.
Once completed, your new AMR device will start communicating and be ready to provide you with accurate bills.
In line with Ofgem's Smart Meter Transition guidelines, during 2022 Brook Green Supply worked towards targets of 72 AMR installs for electricity and 58 AMR installs for gas by 31st December 2022. By the end of 2022, we achieved 42 electricity AMR installs and 147 gas AMR installs.
We have now received our new targets for 2023 and we will be working towards installing 75 electricity installs for electricity and due to our exceptional gas installation performance in 2022, we have a target of just 7 gas AMR installs. Despite this we will continue to install both gas and electricity AMR meters wherever possible throughout 2023, in line with company policy. We will publish our 2023 performance against the targets set on our website by 31st January 2024.