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Website Terms and Conditions of Use

Last Updated: 21 November 2025

The Domain www.brookgreensupply.com is owned and operated by Brook Green Supply Limited (09910619) and Brook Green Innovations Limited (12505372), each being registered at 245 Hammersmith Road, London, W14 8UD (‘Brook Green Supply’).

Please read these terms and conditions of use (the "Terms") carefully before accessing or using the website www.brookgreensupply.com (the "Website") and its associated portal (the "Portal"). By accessing or using the Website and Portal, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website or Portal.

These terms and conditions are in no way related to the terms and conditions of supply, or any associated terms you may have agreed to when taking specific products or services from us. You can access a copy of the standard terms and conditions of supply via our website – Terms & Conditions | Brook Green Supply, or by contacting your Account Manager or Relationship Manager where appropriate.

1. Acceptance of Terms

By accessing or using the Website or Portal, you acknowledge and agree that you have read, understood, and accepted these Terms in full. These Terms may be updated or amended from time to time, and the continued use of the Website and Portal after any such changes signifies your acceptance of the updated Terms.

2. Access and Use of Content

2.1. Intellectual Property: All content on the Website and Portal, including but not limited to text, graphics, images, logos, software, and any other materials, are the intellectual property of Brook Green Supply. You may not use, reproduce, distribute, or display any content without the prior written consent of Brook Green Supply.

2.2. Limited License: Brook Green Supply grants you a limited, non-exclusive, and non-transferable license to access and use the Website and Portal for business purposes only in accordance with these Terms.

2.3. Prohibited Activities: You agree not to engage in any of the following activities:

Unauthorized access to the Website, Portal, or any related systems.

Use of the Website and Portal for any unlawful or fraudulent purposes.

Posting, transmitting, or disseminating any content that violates applicable laws or infringes on the rights of others.

Disrupting or interfering with the operation of the Website or Portal.

3. Privacy and GDPR Compliance

3.1. Privacy Policy: Your use of the Website and Portal is governed by our Privacy Policy, which outlines how we collect, store, and process your personal data. By using the Website and Portal, you consent to the collection and use of your personal data in accordance with our Privacy Policy which can be accessed via the Website Privacy Policy | Brook Green Supply or by contacting the team on the details provided in clause 8.

3.2. GDPR Compliance: We are committed to complying with the General Data Protection Regulation (GDPR) where applicable. For more information on how we handle your personal data, please refer to our Privacy Policy.

4. Security

4.1. User Credentials: You are responsible for maintaining the confidentiality of any login information, usernames, and passwords associated with your use of the Website and Portal. You must promptly notify Brook Green Supply of any unauthorized use of your account or any security breaches.

4.2. Security Measures: Brook Green Supply employs reasonable security measures to protect the Website, Portal, and the data therein. However, the Internet is not entirely secure, and we cannot guarantee the absolute security of your information.

5. Termination

Brook Green Supply reserves the right to terminate, suspend, or restrict your access to the Website and Portal at any time, without notice, for any reason, including violation of these Terms.

6. Limitation of Liability

To the fullest extent permitted by law, the Brook Green Supply disclaims all liability for any damages or losses arising from your use of the Website or Portal, and the data therein.

Any price or product shown does not constitute an offer which is capable of acceptance. Brook Green Supply does not give any warranties (express or implied) as to the accuracy, completeness, timeliness, integrity or fitness for purpose of any prices or information shown on the Website or Portal. By accepting these terms, you expressly disclaim all warranties of any kind, express or implied, including without limitation any warranty of merchantability or fitness for a particular purpose and you agree that errors and/or omissions contained in such information or any delay (whether caused by delay in internet connection, update or otherwise) shall not be made the basis for any claim, demand or cause of action against Brook Green Supply or any third party information provider. Brook Green Supply does not accept any responsibility or liability for any loss or damage caused arising from any failure or delay or interruption or error or omission in any information or services provided by Brook Green Supply.

Neither Brook Green Supply nor any affiliate nor subsidiary thereof warrants the accuracy of the materials provided herein, either expressly or impliedly, for any particular purpose and expressly disclaims any warranties of merchantability or fitness for a particular purpose. Although the information in this website is believed to be materially correct, no representation or warranty is given as to the accuracy of any of the information provided. Certain information included in this website is based on information obtained from third party sources. Furthermore, to the extent permitted by law, neither Brook Green Supply Limited nor any affiliate nor subsidiary thereof assumes any liability or responsibility nor owes any duty of care for any consequences of any person acting or refraining to act in reliance on the information contained in this website or for any decision based on it. Brook Green Supply shall not in any circumstances be liable whether in contract tort or otherwise for any consequential or indirect loss or damage or for any loss of profits or of contracts howsoever arising through negligence or otherwise and of whatsoever nature suffered or incurred directly or indirectly by you even if Brook Green Supply, any affiliate or subsidiary thereof or any other party have been advised of the possibility thereof.

7. Legal Notices
(a) Jurisdictional Restrictions:

The information provided on this site or in any communication containing a link to this site is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject Brook Green Supply or its affiliates or subsidiaries to any registration requirement within such jurisdiction or country. Neither the information, nor any opinion contained in this site constitutes a solicitation or offer by Brook Green Supply or its affiliates or subsidiaries to buy or sell any securities, futures, options or other financial instruments or provide any investment advice or service.

(b) Investment & Pricing Disclaimers:

The information herein was obtained from various sources. We do not guarantee its accuracy. Neither the information, recommendations or opinions expressed herein constitutes an offer to buy or sell any securities, futures, options, or investment products. Brook Green Supply or any affiliate or subsidiary thereof may trade for its own account in the securities or other products described here.

Foreign currency denominated investments are subject to fluctuations in exchange rates that could have a positive or adverse effect on the investor’s return. Unless otherwise stated, any pricing information in this message is indicative only, is subject to change and is not an offer to deal. Where relevant, the price quoted is exclusive of tax and delivery costs. Any reference to the terms of executed transactions should be treated as preliminary and subject to our written confirmation.

This information is for discussion purposes and neither the information nor any opinions expressed constitutes a solicitation by us for the purchase or sale of any securities or other financial instruments. Brook Green Supply or any affiliate or subsidiary thereof may trade for its own accounts in any of the securities of issuers mentioned herein or in related investments, and may also from time to time perform or solicit investment banking or other services for, or from, any entity mentioned herein.

(c) Links Disclaimer:

Should the viewer leave this site via a link contained herein, and view content that is not provided by Brook Green Supply, the viewer does so at its own risk. The content to which you link will not have been developed, checked for accuracy, or otherwise reviewed by Brook Green Supply. Neither Brook Green Supply Limited nor any affiliate nor subsidiary thereof is responsible for damages or losses caused by any delays, defects or omissions that may exist in the services, information or other content provided in such site, whether actual, alleged, consequential or punitive. Neither Brook Green Supply nor any affiliate nor subsidiary thereof makes any guarantees or representations as to, and shall have no liability for, any electronic content delivered by any third party, including, without limitation, the accuracy, subject matter, quality or timeliness of any electronic content.

(d) Collecting Information Notice:

Brook Green Supply reserves the right to monitor electronic communications (subject to and in accordance with local laws).

When you visit this site, we may collect certain categories of information from you, such as information that you provide via forms, surveys, applications, or using other online fields. We may also collect information about you from your online browsing and transactions, including your preferences, pages visited and technical information regarding your computer and operating systems; such as your Internet Protocol (IP) address, domain name, system configuration and settings in accordance with our Privacy Policy.

8. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with English law. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the English courts.

9. Contact Information

For any questions or concerns related to these Terms, please contact us at support@brookgreensupply.com or by calling 020 7870 4940 between the hours of 8:30 and 17:00 Monday to Friday (exc. Bank Holidays in England).

10. Entire Agreement

These Terms constitute the entire agreement between you and Brook Green Supply regarding your use of the Website and Portal, superseding any prior agreements or understandings.

By accessing and using the Website and Portal, you agree to abide by these terms and conditions. Please review them periodically, as they may change. If you do not agree to these Terms, please do not use the Website and Portal.