Direct Debit Explained

Direct Debits provide you with peace of mind as it automates the payment process and is easy to set up. You may download, complete and email us the form below; alternatively, you may call our Business Support Team at 020 7870 4940.

Once your Direct Debit is established, you will receive a monthly invoice 10 days in advance to notify you of the amount to be withdrawn from your account.

In the event that you are Non-Half-Hourly (NHH) and do not have a SMART meter, sending us regular meter readings will help ensure accuracy.

> Download your DD form here

Contact Support

Please contact our Business Support Team with any queries you may have regarding your account -

020 7870 4940